Welcome to Waili.ca, a Canadian-based provider of AI-powered automation services for businesses. By using our website and subscribing to our services, you agree to the following terms and conditions. Please read them carefully.
1. Overview
Waili.ca ("Waili", "we", "our", or "us") offers AI automation services including but not limited to: voice assistants, chatbots, advertisement automation, business process automation, SEO and visibility services, and bundled full-suite automation packages. These services are offered via a one-time setup fee and ongoing subscription model.
2. Acceptance of Terms
By accessing or using Waili.ca and subscribing to our services, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions, along with our Privacy Policy.
3. Eligibility
You must be at least 18 years old and have the legal authority to enter into binding agreements to use our services. Parental exceptions may be made at convenience.
4. Service Description
We provide AI automation setups and recurring service management. Each service includes:
Initial consultation and onboarding
One-time AI system configuration based on client needs
Monthly hosting, monitoring, and optimization
5. Payment and Subscription
Prices are listed in CAD and are subject to applicable taxes.
One-time setup fees are due upon order.
Subscription payments are billed monthly via Stripe.
Customers may update their billing info or cancel subscriptions via our Stripe-powered Customer Portal.
6. Cancellation and Refunds
Subscriptions can be canceled at any time through the Customer Portal.
Setup fees are non-refundable once service setup has begun.
Monthly fees are non-refundable once the billing period has started.
7. Intellectual Property
All content on Waili.ca including text, images, logos, and design elements are the property of Waili and protected under applicable copyright and intellectual property laws. AI systems built for clients remain proprietary unless otherwise agreed.
8. Client Responsibilities
Clients agree to:
Provide accurate and timely information for service configuration
Use Waili services for lawful business purposes only
Not copy, reverse-engineer, or redistribute our service frameworks
9. Service Limitations
While we aim for near-perfect uptime and service, we do not guarantee that services will be uninterrupted or error-free. We are not liable for damages resulting from service interruptions.
10. Privacy and Data Use
We handle all data according to our Privacy Policy. Client business data is never sold or shared with third parties.
11. Termination of Service
Waili reserves the right to terminate any subscription or service at its sole discretion in cases of non-payment, misuse, or abuse of service.
12. Modifications
We may revise these Terms and Conditions at any time by posting an updated version on our website. Continued use of our services after changes implies acceptance.
13. Governing Law
These Terms are governed by the laws of the Province of Ontario and the federal laws of Canada.
14. Contact
For questions or legal concerns, contact us at: servicesupport@waili.ca